Nurse Engagement and the Patient Experience

Introduction The American Organization of Nurse Executives (AONE) annual meeting was full of inspiration and great thought leadership. Among those presenting was Christina (Christy) Dempsey, CNO of Press Ganey. Christy's talk went right to the…

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It’s Time to Be Deliberate About Nursing Leadership Succession

Nursing leadership and nursing management often are used as interchangeable terms, but they refer to two different things. Put simply, nurse leaders help influence a hospital's high-level strategy, while nurse managers are charged with executing…

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Strong Thinkers & Problem Solvers Improve Patient Satisfaction

The ability to think clearly and solve problems is a vital skill for healthcare employees, regardless of position or title. The decisions that frontline employees make can have an immediate impact on the efficiency of…

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Winning Strategies for Charge Nurses

When transitioning from a staff nurse to a charge nurse position, it is important for new charge nurses to build trust and respect within the unit. With increased responsibilities as well as co-workers to manage,…

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5 Common Pitfalls for Frontline Supervisors, Charge Nurses

While strong performance often secure promotions in healthcare and nursing management, first-time supervisors may be navigating uncharted territory when it comes to leadership skills. In other words, the best employees don't always make the best…

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Three Key Traits of a Successful Charge Nurse

They've been compared to educators, mediators and even air traffic controllers. They may perform managerial tasks such as scheduling and evaluations, while also acting as liaisons to hospital leaders and physicians. They may often resolve…

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